Wednesday, 5 February 2014

Services & Facilities

River Safari also provides the following services and facilities:

Ponchos

Available at River Safari gift shops .
Price: $5.00 each

Lockers

For storage of personal belongings.
Rental Fee: $3.00

ATM

State Bank of India and POSB ATM machines are available at the entrance of Singapore Zoo (next to the Cheers convenience store).

Family Services

Diaper Changing Facilities are available at:
  • Entrance Plaza
  • Giant Panda Forest
  • Amazon Square
  • Amazon Flooded Forest
Nursing Rooms are available at:
  • Entrance Plaza
  • Giant Panda Forest
  • Amazon Square
  • Amazon Flooded Forest

First Aid Station

Located at the Entrance Plaza.

Prayer Room

Please approach our uniformed staff members around the park for assistance.

Lost & Found

At Singapore Zoo Membership Services.

 

All prices are in Singapore dollars and inclusive of 7% GST.

Getting Around the Park

Getting Around The Park





For your comfort and convenience, River Safari is happy to provide the following, available on a first-come, first-served basis.

Strollers

For infants and toddlers.
Rental Fee: $9.00

Wheelchairs

Available free-of-charge for special needs guests at park entrance.

All prices are in Singapore dollars and inclusive of 7% GST.

Singapore Attractions Express (SAEx®)





SAEx® provides bus services to and from River Safari and selected locations around Singapore.
Fare Type AdultChild
Single Trip$5.00/trip$2.50/trip
Daily Pass$13.00/day (24hrs)$6.50/day (24hrs)

Find out more: Call the SAEx® Hotline at (65) 6753 0506 or visit http://www.saex.com.sg

SAEx® Bus Schedule

To River Safari – From Orchard Road and Little India

1st Service2nd Service3rd ServiceLocation Pick-Up Point
9.00am10.00am12.00pmOrchard HotelBus-stop B20 (09169) outside Delfi Orchard on Orchard Rd
9.03am10.03am12.03pmDFS GalleriaBus-stop B07 (09212) outside DFS on Scotts Rd
9.05am10.05am12.05pmSheraton TowersOutside Hotel lobby
9.10am10.10am12.10pmGrand Hyatt HotelOutside Hotel on Scotts Rd
9.12am10.12am12.12pmMandarin OrchardBus-stop B12 (09037) opposite Mandarin Gallery on Orchard Rd
9.15am10.15am12.15pmConcorde HotelTaxi Stand at Kramat Lane
9.20am10.20am12.20pmHotel RendezvousBus-stop B01 (08079) opposite Hotel on Prinsep St, outside SOTA
9.25am10.25am12.25pmLittle India ArcadeOutside The Little India Arcade on Serangoon Rd (next to the 7-11 Store)
9.27am10.27am12.27pmGemini TravelOutside No.30 Roberts Lane
9.30am10.30am12.30pmFarrer Park MRTBus-stop B01 (50251) outside Farrer Park MRT along Rangoon Road
9.35am10.35am12.35amQuality HotelOutside hotel on Balestier Rd
9.37am10.37am12.37amIbis Singapore NovenaOutside hotel on Balestier Rd
10.00am11.00am1.00pmRiver Safari 

To River Safari – From Beach Road, Suntec and Chinatown

1st Service2nd ServiceLocation Pick-Up Point
9.00am12.00pmGolden Mile ComplexBus-stop B12 (01429) outside Golden Mile on Beach Road
9.04am12.04pmLandmark Village HotelOutside Hotel on Arab Street
9.08am12.08pmShaw TowersBus-stop B04 (01629) outside Shaw Towers on Beach Road
9.11am12.11pmPan Pacific SingaporeBus-stop B01 (02089) outside Pan Pacific Singapore
9.15am12.15pmSingapore FlyerCoach Bay taxi stand
9.17am12.17pmMandarin OrientalOutside Hotel Lobby
9.20am12.20pmSwissotel The StamfordOutside Hotel Lobby
9.23am12.23pmPeninsula Excelsior HotelOutside Hotel on Coleman Street
9.25am12.25pmSwissotel Merchant CourtOpposite Hotel on New Bridge Rd & Junction of Hong Kong St
9.27am12.27pmHong Lim ParkBus-stop B03 (05059) outside Hong Lim Park on New Bridge Road
9.30am12.30pmHotel MiramarOutside Hotel lobby
10.00am1.00pmRiver Safari 

To River Safari – From Sentosa (via Kranji MRT Station)

TimeLocation Pick-Up Point
1.00pmVivocity (Sentosa)Bus-stop B01 (14141) outside Vivocity on Telok Blangah Rd
1.02pmHarbour Front Centre (Sentosa)Bus-stop B03 (14121) outside Harbour Front Centre on Telok Blangah Rd
1.04pmHarbour Front Cable Car TowerCoach Bay at Harbour Front Cable Car Tower
1.36pmKranji MRT StationBus-stop B28 (45129) outside Turf Club on Woodlands Ave 3
1.45pmRiver Safari 

From River Safari – To Orchard Road, Little India, Beach Road, Suntec and Chinatown

TimePick-Up Point
2.30pm*At the Bus stop outside Singapore Zoo / River Safari / Night Safari
3.30pm*At the Bus stop outside Singapore Zoo / River Safari / Night Safari
4.30pm*At the Bus stop outside Singapore Zoo / River Safari / Night Safari
5.30pmAt the Bus stop outside Singapore Zoo / River Safari / Night Safari
6.30pmAt the Bus stop outside Singapore Zoo / River Safari / Night Safari
*With drop off at Singapore Flyer for 2.30pm, 3.30pm & 4.30pm run.
Return to Beach Road, Suntec & Chinatown only at 2.30pm, 3.30pm and 4.30pm.


From River Safari – To Sentosa (via Kranji MRT Station)

TimePick-Up Point
6.00pmAt the Bus stop outside Singapore Zoo / River Safari / Night Safari


To River Safari – From Jurong Bird Park

TimeLocation Pick-Up Point
1.00pm, 2.00pm, 4.45pmJurong Bird ParkAt the Coach Stand

From River Safari – To Jurong Bird Park

TimePick-Up Point
1.30pmAt the Bus stop outside Singapore Zoo / River Safari / Night Safari

Safari Gate





Begin your Ultimate Wildlife Experience at Safari Gate, conveniently located at Suntec City Mall and the Singapore Flyer. Safari Gate offers direct transportation to and from Mandai at the following rates:
Fare Type AdultChild
Single Trip$7.00/trip$5.00/trip

Find out more: Call the Safari Gate Guest Hotline at (65) 6338 6877 from 9.00am to 7.00pm daily.

Safari Gate Schedule

To Mandai from Suntec City Mall / Singapore Flyer

8.30am9.30am10.30am11.30am12.30pm2.00pm3.00pm4.00pm6.00pm6.30pm

From Mandai to Suntec City Mall / Singapore Flyer

11.30am12.30pm2.00pm3.00pm4.00pm5.00pm9.30pm10.00pm10.30pm11.00pm*
*Only on Fri, Sat & Public Holiday Eve

FREE transfer from hotels to Safari Gate @ Suntec

Complimentary transfers are available from selected City hotels to Suntec. Check with your hotel's concierge or call the Safari Gate guest hotline at (65) 6338 6877 from 9.00am - 7.00pm. Terms and conditions apply.

Safari Gate Locations


Safari Gate @ Suntec
Temasek Boulevard
#01-330 Suntec City Mall
Singapore 038983
Safari Gate @ Singapore Flyer
30 Raffles Avenue
#01-06
Singapore 039803
Guest Hotline:
(65) 6338 6877
(From 9.00am – 7.00pm) 

Public Transport / Self-Drive





Show me the directions to River Safari now!
Address:
80 Mandai Lake Road
Singapore 729826
Contact Details:
Tel: (65) 6269 3411
info.rs@wrs.com.sg
Opening Hours:
9.00am to 6.00pm daily
(Last ticket sale at 5.00pm)

VWO Rates





River Safari extends free admission to:
  • Holders of the Disability Development Registry (DDR) identity card
    Up to 2 accompanying minders receive a 20% discount on admission
  • Holders of the Disability Development Registry (DDR) identity card
    Accompanying minders receive a 20% discount on admission
  • Beneficiaries of selected programmes by Voluntary Welfare Organisations (VWOs)

Birthday Special





River Safari loves celebrating birthdays! Spend your birthday at our park and enjoy these exclusive privileges:
  • FREE admission
  • 10% off retail and F&B
  • Complimentary ice-cream
To enjoy these perks, simply flash your Wild Birthday badge, issued at the ticketing counter.
Terms and Conditions:
  • Valid on date of birthday for all Singaporeans and permanent residents only.
  • Proof of birthday required. Please present your NRIC or passport for verification.
  • 10% discount applies to regular priced items and house brands only at participating retail and F&B outlets. Not valid with any other discounts.
  • Birthday badge is required to be shown at time of purchase at all retail and F&B outlets.

Membership



Our River Safari membership is a favourite among families.
Enjoy unlimited admission and a host of exciting privileges. Take delight in exclusive freebies, discounts at our parks’ gift shops and F&B outlets, and more!
Learn more about our membership plans.

Park Hopper Specials





The Amazon River Quest Boat Ride is complimentary until further notice.
  • Book your time slot at our counters from 8.30am
  • River Safari opens 9.00am to 6.00pm daily and first boat departs at 10am
  • Limited seats available (First come first served)
  • Children must be at least 1.06m to take the ride
  • Boat ride is weather permitting
  • In the event of ride suspension, your time slot will not be replaced
  • Tickets sold are not refundable.
  • For Riders’ Guidelines, please refer to
    http://www.riversafari.com.sg/wild-amazonia/guidelines.html
  • Click here to read the FAQ
Enjoy multi-park savings with our Park Hopper Specials.
 AdmissionPer AdultPer Child**
(3 - 12 years old)
4-in-1 Park HopperRiver Safari
Night Safari
Singapore Zoo
Jurong Bird Park
$103.00
(Save $24.00)
$65.00
(Save $16.00)
3-in-1 Park HopperRiver Safari
Night Safari
Singapore Zoo
$83.00
(Save $14.00)
$53.00
(Save $9.00)
 River Safari
Night Safari
Jurong Bird Park
$80.00
(Save $14.00)
$51.00
(Save $9.00)
 River Safari
Singapore Zoo
Jurong Bird Park
$74.00
(Save $14.00)
$47.00
(Save $9.00)
2-in-1 Park HopperRiver Safari
Night Safari
$56.00
(Save $8.00)
$36.00
(Save $5.00)
 River Safari
Singapore Zoo
$50.00
(Save $8.00)
$32.00
(Save $5.00)
 River Safari
Jurong Bird Park
$47.00
(Save $8.00)
$30.00
(Save $5.00)
  • Park Hopper entitles you to one visit per park within 30 days from the date of purchase of ticket. You may visit each park on a different day.
  • Ticket price includes admission only to the stated parks.
  • For Park Hopper options with Jurong Bird Park, Singapore Zoo, or Night Safari, ticket prices include tram ride.
All prices are in Singapore dollars and inclusive of 7% GST.
Prices are subject to change without prior notice.

* Admission for child below 3 years old is free. School groups are to pre-register with the Education department.** Senior Citizen admission only applicable for Singaporean or Singapore PR aged 60 and above. Senior citizens are required to present proof of identification.

River Safari Tickets



The Amazon River Quest Boat Ride is complimentary until further notice.
  • Book your time slot at our counters from 8.30am
  • River Safari opens 9.00am to 6.00pm daily and first boat departs at 10am
  • Limited seats available (First come first served)
  • Children must be at least 1.06m to take the ride
  • Boat ride is weather permitting
  • In the event of ride suspension, your time slot will not be replaced
  • Tickets sold are not refundable.
  • For Riders’ Guidelines, please refer to
    http://www.riversafari.com.sg/wild-amazonia/guidelines.html
  • Click here to read the FAQ

 Per AdultPer Child*
(3 - 12 years old)
Per Senior Citizen**
Admission Fee$25.00
(Usual Price $35.00)
$16.00
(Usual Price $23.00)
$12.00
(Usual Price $17.50)
All prices are in Singapore dollars and inclusive of 7% GST.
Prices are subject to change without prior notice.

* Admission for child below 3 years old is free. School groups are to pre-register with the Education department.
** Senior Citizen admission only applicable for Singaporean or Singapore PR aged 60 and above. Senior citizens are required to present proof of identification.

Disabled Friendly Services





River Safari extends free admission to:
  • Holders of the Disability Development Registry (DDR) identity card
    Up to 2 accompanying minders receive a 20% discount on admission
  • Beneficiaries of selected programmes by Voluntary Welfare Organisations (VWOs)

Parking

Visitors displaying a disability sticker on their vehicles may park at designated parking areas located at Row A, directly in front of the KFC restaurant at the Singapore Zoo entrance.

Wheelchair

Wheelchairs are available at the entrance at no charge (available on a first-come, first-served basis).

Handicapped Accessible Areas

Most areas of the park have paved pathways and barrier-free access for wheelchairs.

Restrooms

River Safari is equipped with disabled-friendly restrooms.

Companion Animals

Guide animals are not permitted in River Safari as the park has been designated as a quarantine centre by the authorities. However special arrangements may be made if you require assistance within the premises.
For more information on Disability Travel Services, please contact Disabled People's Association:
Call (65) 6899 1220 or
E-mail dpa@dpa.org.sg

Park Visit Tips







To make your trip to River Safari safe, comfortable and memorable, here are some pre-arrival tips and advice.

Be sun safe

While most of the park is sheltered, it’s a good idea to bring a pair of sunglasses or visors to protect your eyes from the solar glare, especially on the Amazon River Quest boat ride. If you're prone to sunburn, we advise using sunblock or sunscreen as well.

Prepare for rain

The weather in a tropical climate can be unpredictable. Even though most parts of River Safari are sheltered, we suggest bringing an umbrella or raincoat. Otherwise, ponchos are also available on sale at our gift shops .

Wear insect repellent

River Safari takes preventive measures against mosquitoes and other insects, to ensure they don’t present a problem. However, to make sure you don’t get any unexpected bites, have some insect repellent handy.

Wear comfortable footwear

River Safari features many paved and well-designed pathways for you to explore the park. So make sure you come in a comfortable pair of shoes.

Mobility for children, the elderly and disabled

Parents can rent strollers for their children. Wheelchairs are also available free-of-charge for the disabled, the elderly or special needs guests.

Stay hydrated 

Bring enough drinking water. You can also purchase a wide selection of canned drinks, bottled drinks, water and juices at our F&B outlets.

Food

There are various F&B options located throughout the park. Try the Mama Panda Kitchen at the Giant Panda Forest and for a thematic dining experience, or the River Safari Tea House at the Entrance Plaza for some sumptuous local fare. There are also refreshment kiosks located throughout the park.

Don't share your food with the animals

Our animals are on well-balanced diets ensuring their best health and optimum weight - you are not being kind to them by feeding them.

Stay informed

If you are ever in doubt or need help, please do not hesitate to approach any of our guest relation officers around River Safari.

Get ready for a splash

Be prepared to get wet, possibly soaked, at the Amazon River Quest. If this is a concern for you, ponchos are available for sale at our gift shops .

Tuesday, 4 February 2014

Park Map

Download Map

Opening Hours









We're open every day of the year. Here's the River Safari opening hours:
Opening Time:9.00am
Closing Time:6.00pm
(Last ticket sale at 5.00pm)

Operating hours of our F&B outlets
Operating hours of our gift shops

Park Experience





The Amazon River Quest Boat Ride is complimentary until further notice.
  • Book your time slot at our counters from 8.30am
  • River Safari opens 9.00am to 6.00pm daily and first boat departs at 10am
  • Limited seats available (First come first served)
  • Children must be at least 1.06m to take the ride
  • Boat ride is weather permitting
  • In the event of ride suspension, your time slot will not be replaced
  • Tickets sold are not refundable.
  • For Riders’ Guidelines, please refer to
    http://www.riversafari.com.sg/wild-amazonia/guidelines.html
  • Click here to read the FAQ

River Safari is the newest addition to Wildlife Reserves Singapore’s portfolio of award-winning parks. Nestled between Singapore’s two award-winning wildlife parks – Singapore Zoo and Night Safari – River Safari offers an unforgettable adventure inspired by the world’s most iconic rivers. This $160-million attraction features state-of-the-art exhibit design, Southeast Asia's largest panda exhibit as well as the world's largest freshwater aquarium. Housing one of the world’s largest collections of freshwater fauna, the park features over 5,000 animals including 42 endangered species. And that includes Singapore’s resident giant pandas, Kai Kai and Jia Jia.
Take a leisurely stroll and meander through the park on an exploratory river adventure of the Mississippi, Congo, Nile, Ganges, Murray, Mekong and Yangtze rivers. With the pristine Upper Seletar Reservoir as a backdrop, River Safari is also home to the Giant Panda Forest, Squirrel Monkey Forest and the enchanting Amazon Flooded Forest.
Congo River
Venture through the Mississippi River and get a rare inside-look at the home of the beavers. Go nose-to-snout with the rare Mississippi paddlefish and primitive alligator gar. As you travel down to the Congo River, stop and marvel at the world's largest freshwater puffer fish.
From one African river to another, flow down to the River Nile where the sharp-toothed tigerfish and the many-finned birchir reside. When you find yourself at the temple facade by the Ganges River, watch out for the crocodilian Indian gharial resting by the sandy shore. Here, you’ll also see the peculiar-looking softshell turtle and the goonch catfish. Head south of the Pacific Ocean to Australia’s Murray River to meet the barramundi, the Australian lungfish, the robber crab, and the Murray cod – Australia’s largest freshwater fish – which can reach 1.8 metres in length.
Mekong River
The Mekong River beckons with one of the world’s largest freshwater aquariums, which houses the magnificent Mekong catfish and the giant freshwater stingray. The Mekong catfish can grow up to 2 metres long and the giant freshwater stingray, an awe-inspiring 600 kilogrammes in weight!
Giant Panda Forest
Next, make your way down to the Yangtze River, home of the world’s largest amphibian – the giant salamander. Just around the corner, enter the Giant Panda Forest, home of Kai Kai and Jia Jia. Observe these adorable envoys from China as they roam around their naturalistic habitat. Spot the golden pheasants and red pandas that share this remarkable climate-controlled biodome.
Amazon River Quest
No riverine expedition is complete without a ride down the Amazon River. At Wild Amazonia, set sail on an exciting adventure known as the Amazon River Quest. This ride takes you down the mysterious South American river where you’ll meet the amazing wildlife that come from the world’s largest tropical rainforest. Peer into the secret worlds of the spider monkey, maned wolf, Brazilian tapir and more. Venture into the deep, dark, jaguar cave, and try spotting the powerful predator before it spots you. From the river to shore, step into the Squirrel Monkey Forest. Short-furred and adorable, these monkeys are known to be highly intelligent primates that live together in social groups.
Amazon Flooded Forest
The Amazon Flooded Forest is another must-see ecological showcase. It is an immersive re-creation of the Amazonian rainforest, which gets submerged in up to 15 metres of water every year during the rainy season. Wander into the depths of this multi-level exhibit to witness an amazing underwater habitat for creatures such as the arapaima and the giant river otter.
After all that excitement, entice your taste buds at our specially-designed thematic restaurants. Feast on savoury Chinese fare at the River Safari Tea House located at the Entrance Plaza, or tuck in to delectable Szechuan cuisine and panda-themed bites at the Mama Panda Kitchen, right by the Giant Panda Forest. Visit the House of Kai Kai & Jia Jia to stock up on giant panda-inspired memorabilia and complete your adventure by taking home treasured memories of the River Safari with you from our unique underwater-themed retail shop, the River Safari Shop.

The River is Calling...